Sunday, October 10, 2021

JD Launches Internet Hospital for Pets

JD Launches Internet Hospital for Pets

JD Health, the healthcare arm of JD.com, is extending its telehealth services from humans to pets. A joint announcement by JD Health and JD Pet was made in Beijing today, Oct. 8, to launch an O2O healthcare service platform called "JD Pet Hospital," which covers the entire lifetime of pets from disease prevention and diagnosis to comprehensive health management.

To date, over 3,000 veterinarians have registered on JD Pet Hospital.

They provide 24/7 online pet health consultation services through text, images and video calls. The hospital now contains 7 departments, and mainly focuses on cats, dogs and some other common pet animals. Services include medical advice, medicine prescription and ordering, physical examination report analysis and more.

"JD Health is committed to improving the quality of telemedicine so as to provide better and more convenient and affordable healthcare services, "said Enlin Jin, CEO of JD Health. "The wellbeing of pets is closely related to the health of many Chinese families. Thus it is necessary and natural for JD Health to create high-quality healthcare services for this new group of family members."

"We aim to bring a worry-free experience to help customers attend to their pets. By integrating support from both online and offline, JD Pet Hospital can provide a better and easier pet health service, which will be a valuable upgrade and extension to JD Pet's one-stop service for pet owners," said Simon Han, vice president of JD.com and who is in charge of JD Pet.

According to JD Pet Hospital's plan, the platform will continue to grow and connect with more premier pet hospitals, doctors and other service providers, and will explore diversified services in the areas of health support for exotic pets, pet behavior training, pet diet, traditional Chinese veterinary medicine and more.

Xuepeng Cai, head of the China Veterinary Drug Association, said that JD Pet Hospital can play a positive role in offering more convenient and affordable pet health services on the market, and promotes standardized management and transparency of the industry. The association will also carry out cooperation with the hospital in multiple areas in the near future.

Wenbo Tong, Head of JD Health's Medical Service Department for Pets, pointed out that JD Pet Hospital will leverage the strength of JD's smart and connected supply chain and omni-channel resources to support practitioners in the pet health industry to better grow their business and serve pet owners.

"Pet owners tend to buy pet food based on their own preferences without means to communicate with their pets," said Tong, "but if they can easily consult reliable pet dietitians before they make purchases, they will get better support to find the right food for their pets."

JD Launches Internet Hospital for Pets
JD Launches Internet Hospital for Pets

Tong also mentioned that even in the early morning between 2 to 5 A.M., JD Pet Hospital can respond to online medical consultations within minutes, providing timely attention to the animals and peace of mind for their owners.

It is estimated that the population of pet cats and dogs in Chinese cities has exceeded 100 million by 2020, and their annual medical expenses have reached RMB 1,500 yuan per animal, making the industry a hundred-billion RMB market. But the industry is facing a handful of problems at the same time, given the lack of industry standards, price transparency, and timely services, which are the pain points that internet hospitals including JD Pet Hospital are attempting to solve.

JD Pet has introduced a series of prime pet services including a quality certification program for pet food, a "taste first and free return" service, pet insurance, and more. Lu Liu, general manager of JD Pet, said that in the upcoming Singles Day Grand Promotion, the company will focus on promoting 200 novel and trendy pet products to customers in China.

Sunday, October 03, 2021

Qatar Airways Partners with PressReader

Qatar Airways Partners with PressReader to Offer Passengers Unlimited Access to Digital Magazines and Newspapers From Around the Globe

Qatar Airways Partners with PressReader
Qatar Airways Partners with PressReader

Qatar Airways is delighted to partner with PressReader to offer passengers unlimited access to more than 6,000 global digital magazine and newspaper titles in one seamless digital experience through its Oryx One in-flight entertainment app from March 2021.

Passengers can access titles by downloading the Oryx One app to their personal electronic devices (PEDs), inserting their Booking Reference Number (PNR) into the app's 'Newsstand' and selecting the exclusively curated titles they wish to save.

The service will be available up to three days before, and seven days after scheduled flights and the downloaded content will stay in a user's digital library for as long as they have the app installed, helping to reduce newspaper and magazine waste, both on the ground and in-flight, by over 1,000 tonnes each year. In addition to this, unlike other airline digital offerings, passengers will not need to leave Oryx One or download any additional apps to access the content at any point.

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: "Qatar Airways onboard experience remains the cornerstone of the airline's world-renowned five-star service.

"Despite the many challenges faced by the industry as a result of the COVID-19 pandemic, we continue to be passionate about achieving the highest standards of safety and excellence in everything we do.

"Our partnership with PressReader not only offers a COVID-safe, contactless entertainment option to further enhance our passenger's onboard experience, it also supports our commitment to environmental sustainability, which continues to be a key focus for the airline."

Qatar Airways Senior Vice President, Marketing & Corporate Communications, Ms. Salam Al Shawa, said: "We are delighted to be able to offer Qatar Airways passengers the convenience of accessing thousands of top name global magazine and newspaper titles in one safe, contactless, and seamless digital experience without ever leaving the Oryx One app.

"In addition to this, by working together with PressReader, we have found the perfect digital solution to eliminate newspaper and magazine waste on the ground and in-flight by more than 1,000 tonnes each year."

PressReader Group of Companies Chief Executive Officer, Mr. Alex Kroogman, said: "We are honoured to be chosen by Qatar Airways to bring quality journalism and a superior reading experience to its customers in a 100 percent contactless way – pre, during and post-flight."

PressReader is the leading provider of digital in-flight publication content to the commercial aviation industry and currently offers thousands of magazine and newspaper titles from 120 countries, in more than 60 languages, for every type of traveller.

Qatar Airways' award-winning Oryx One in-flight entertainment system offers passengers up to 4,000 entertainment options, from the latest blockbuster movies, TV box sets, music, games and much more. Passengers can also stay in touch with their friends and family around the world by using the award-winning airline's on-board Wi-Fi and GSM service. The Oryx One app is available for download from Google Play and Apple App stores, offering access to entertainment listings and downloadable digital content 24/7.

The national carrier for the State of Qatar recently became the first global airline in the world to achieve the prestigious 5-Star COVID-19 Airline Safety Rating by the international air transport rating organisation, Skytrax. This follows HIA's recent success as the first airport in the Middle East and Asia to be awarded a Skytrax 5-Star COVID-19 Airport Safety Rating. These recognitions provide assurance to passengers across the world that airline health and safety standards are subject to the highest possible standards of professional, independent scrutiny and assessment. For full details of all the measures that have been implemented onboard and in HIA, please visit qatarairways.com/safety.

Qatar Airways continues to rebuild its network, which currently stands at over 120 destinations with plans to increase to over 130 by the end of March 2021. With more frequencies being added to key hubs, Qatar Airways offers unrivalled connectivity to passengers, making it easy for them to change their travel dates or destination if they need to.

A multiple award-winning airline, Qatar Airways was named 'World's Best Airline' by the 2019 World Airline Awards, managed by Skytrax. It was also named 'Best Airline in the Middle East', 'World's Best Business Class', and 'Best Business Class Seat', in recognition of its ground-breaking Business Class experience, Qsuite. The Qsuite seat layout is a 1-2-1 configuration, providing passengers with the most spacious, fully private, comfortable, and socially distanced Business Class product in the sky. Qsuite is available on flights to more than 45 destinations including Johannesburg, Kuala Lumpur, Melbourne and Singapore. It is the only airline to have been awarded the coveted 'Skytrax Airline of the Year' title, which is recognised as the pinnacle of excellence in the airline industry, five times.